For SPECIAL orders and for WHOLESALE orders,

Please call us at: (561) 400-7444



As soon as your order ships, you will be provided with a tracking number via email. You can also find your order details and tracking information on the Order History tab within the My Account section.

Easy Returns & Exchanges

Escala  wants you to be happy and comfortable with your outfits, butiffor any reason you are not content with your order, we will gladly accept returns and exchanges for US and Canada orders within 30 days from the date of shipment and in new, unused condition with original packaging. Some items that are purchased through special promotions may be final, and therefore are not eligible for exchanges or returns (please refer to promotion disclaimers for the terms of each offer).

Accessories must be returned with all pieces included and intact, and apparel must also be returned unworn, with all tags still attached.

In the US and Canada, Escala offers 3 easy return options:

  1. Return for store credit
  2. Exchange for another item for free;
  3. Return for a refund

Please note that any store credit used to pay for an order will be returned as a store credit and will not be eligible for a refund.